Terms and Conditions

Disclaimer

While every endeavour has been made to supply accurate information, errors and omissions may occur. Accordingly, Saramarc Holdings Limited does not accept any liability for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on this site. Changes or updates to the content of this site may occur without notice.

Returns Policy

We do not provide a refund if you have changed your mind about a particular purchase. We ask that you choose carefully.

If goods are proven faulty, we will provide a replacement free of charge under the Consumer Guarantees Act.

No Tolerance Policy Regarding Fraud

We will report credit card fraud to the relevant authorities of any attempted fraudulent order. Credit Card fraud in particular is a crime that is being committed daily over the internet.

Overseas Orders

Currently we are not able to provide orders overseas.

Privacy Statement

Secure Details: Internet Ordering and Security is of utmost concern to us. We will ensure your credit card details and personal information are safe. We will never sell, trade or give your personal information that you supply to us to anyone.
Credit Card Transactions: All your transactions are completed by a third party payment gateway Paymate. This ensures that your credit card details are guarded by technology that is completely 100% secure (even from us) so that you can order with confidence.
Secure Account: We use every means available to protect your sensitive information - that's why when you initially order from us, you will need to register as a customer by opening an account.

Links

The sites linked to this site are not under the control of Saramarc Holdings Limited. Saramarc Holdings Limited is not responsible for, and makes no representations, warranties or conditions concerning, the contents of any linked site or any link contained in a linked site. Saramarc Holdings Limited provides links to you only as a convenience, and the inclusion of any link does not imply endorsement, investigation or verification by Saramarc Holdings Limited of the linked site.

In accordance with Internet protocol, we require that you request the permission of Saramarc Holdings Limited to link to this site. If you would like to link to the site please contact us.

Jurisdiction

This website is governed by, and is to be interpreted in accordance with the laws of New Zealand.

Changing this Policy

We may change this policy at any time by changing or removing existing terms or adding new ones. Changes may take the form of a completely new policy. We will tell you about any changes by posting an updated policy on our website. Any change we make applies from the date we post it on the website.

If you have any questions about Saramarc Holdings Limited's online privacy policy please contact us.